For all our members, there will be 2 email addresses associated with your account. Most commonly your work email address is set as your log in email and the one we verify your eligibility against. Then your contact email address is most commonly set as your personal inbox to receive tickets, marketing and any other relevant communications.
You can change your contact email address within your account by going to your initial icon in the top right corner and clicking ‘user details’. Due to our verification model you cannot change your log in email without our support. If your role has changed or your work email has been updated, please get in touch with our customer service team detailing the reason for the change and the old and new address and we will be happy to help.
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